Returns Policy

Christmas Returns

All orders placed on or after 20th November 2017, can be returned as per the instructions below up until 12th January 2018.

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We will refund or replace any items you are not completely happy with, provided they are returned to us in perfect condition within 14 Days of receipt. All refunds will be credited back to your original method of payment.

In the unfortunate event that your item is faulty, please inform us immediately and we will be happy to arrange a  replacement or refund. 

Please note that postage costs will be refunded on faulty items only.


Returns address:


Orli Designs Ltd
Caledonia Business Centre
Evanton Drive
Thornliebank Industrial Estate
Glasgow, GB
G46 8JT

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